Typewriter keyboardHere at Farrell & Holmes we pride ourselves on offering unique, high-quality designs which are beautifully presented and delivered promptly.  We love to hear what people think of their shopping experience so please feel free to contact us with your feedback!

We are delighted to have received the following comments from our happy customers:


Linda's doormouse“Thank you so much for our doorstop mouse.  We love him to bits, he’s just the perfect colour for our room.  He’s so beautifully made I can’t stop looking at him.”

Linda, October 2014



Georgia's doormouse“Thank you so much for our beautiful doormouse.  He’s gorgeous!  He came so beautifully packaged; my daughter opened the parcel and was thrilled with all the lovely touches.  Thank you!”

Georgia, September 2014



Heidi's mice“OMG my mice have arrived and they are totally amazing I love them and will definitely be ordering more, the packaging and little choc and badge are so perfect, such a wonderful person and a beautiful shop.  I am totally In love with them xxx”

Heidi, March 2014


Spring bunnies“Hi LouLou, just to let you know that Royal Mail delivered my gorgeous Lavender Bunny to me this morning!  I love him! Thank you so much.  Beautifully packaged, and thank you for the little treat too!  I am so going to purchase some more goodies from you in the future … all for myself probably! Lol. Affordable little luxuries just for me!  Mandy x x”

Mandy, Mandy’s Kitchen Cupcakes, February 2014


Easter bunny blue daisy“Thank you LouLou, my lovely bunny arrived today, I am delighted with it, I could smell it as the postman handed the package over to me. It’s beautiful and thank you too for the little extras, love them!! It’s going to make an appearance on my blog soon, I want to spread the word! 🙂 Thanks again and happy Thursday, V xxx”

Vivienne, February 2014


Easter bunny line up

“Mine arrived today and they are perfect! Was going to keep them til Easter but they’re too pretty to not have out now! Thank you xxx”

Samantha, February 2014



Samantha's order feedback“Just had the most beautiful delivery of mice and elephants! I love them so much! Your attention to detail is beautiful, even down to the packaging was a treat 🙂 thank you so much.”

Samantha, February 2014



Sarah's mice“Eeek!! My parcel full of gorgeousness arrived a few days ago! A massive thank you, they are gorgeous and smell divine  And the chocolate! Well, best friend forever lol. Beautiful packaging too. The mice are making their debut on the ribbon stacker for sale tonight xxxx”

Sarah, Baxter & Snow, February 2014


Feedback hares“What an utterly fabulous surprise to receive the little badge, chocolate and ‘confetti’ with my order. Thank you so much. And, thank you for the beautifully made lavender hare. Not looked at the cat as it’s a Christmas present so don’t want to spoil the pretty packaging! LOVELY products and customer service. Thank you! xxx”

Susan, September 2013


Caroline's mouse“DELIGHTED with my new little Doormouse friend!  He arrived over the w/e when I was rather poorly and really cheered me up.  As always, wonderful customer service, beautifully made creations, superbly packaged and items that you instantly fall in love with!  Thank you LouLou, Caroline.x”

Caroline, September 2013


F&H elephants“Thank you for the fantastic service I received when I ordered my lavender elephant. An hour after placing my order I received a message to say it had been dispatched – it then arrived the following day (my birthday!) beautifully wrapped and of such outstanding quality. You should be very proud of your business, it was a pleasure dealing with you. Thanks again, Pauline x” 

Pauline, September 2013


Feedback green mouse

“Very helpful and friendly service from this shop. Well made little mouse in pretty fabric with lovely lavender fragrance. Arrived beautifully packaged. Great shop. Highly recommended.”

Angela, September 2013 



Feedback pink mouse“So pleased with my little mouse and the customer service was amazing! Even the packaging was beautifully done. I would highly recommend farrellandholmes.”

Lynn, August 2013



Feedback Russian dolls

“LOVE! Beautifully made, delightfully packaged, heavenly fresh lavender small. Another handmade beauty I’ll struggle to give away! Thank you so much.”

Caroline, July 2013

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